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Hong Kong Advances Ride-Hailing Regulation Amid Taxi Sector Concerns
Transport Secretary outlines multi-pronged strategy including new taxi fleets and stakeholder consultations
On May 17, 2025, Hong Kong's Secretary for Transport and Logistics, Mable Chan, addressed the media regarding the government's ongoing efforts to enhance personalized point-to-point transport services.
The approach encompasses three primary measures: the introduction of new taxi fleets, internal reviews of passenger demand for e-hailing services, and continuous engagement with relevant stakeholders.
The government has initiated the deployment of five new taxi fleets, comprising over three thousand five hundred vehicles, which account for nearly twenty percent of the city's total taxi fleet.
These fleets include electric taxis, wheelchair-accessible vehicles, and premium taxis, aiming to modernize the taxi industry and improve service quality.
Each fleet is required to provide online booking channels, including mobile applications and websites, allowing passengers to book trips, lodge enquiries and complaints, and rate driver performance upon trip completion.
In parallel, the Transport and Logistics Bureau is conducting internal reviews and surveys to assess passenger demand for e-hailing services.
This process involves regular meetings with stakeholders, including taxi trade representatives, existing e-hailing platform operators, and potential new entrants to the market.
These consultations aim to gather updated views and suggestions to inform the development of a regulatory framework for e-hailing services.
The taxi sector has expressed concerns over the impact of ride-hailing services on their livelihoods, citing a reported twenty percent drop in income attributed to the proliferation of such platforms.
Representatives have called for the government to implement regulations to oversee ride-hailing services, emphasizing the need for a level playing field.
The government has indicated plans to introduce a legal framework to regulate online hailing platforms, including licensing requirements, vehicle categories, and quota availability.
This initiative is part of a broader effort to enhance the management of taxi services and address the challenges posed by the emergence of ride-hailing platforms in Hong Kong.
The approach encompasses three primary measures: the introduction of new taxi fleets, internal reviews of passenger demand for e-hailing services, and continuous engagement with relevant stakeholders.
The government has initiated the deployment of five new taxi fleets, comprising over three thousand five hundred vehicles, which account for nearly twenty percent of the city's total taxi fleet.
These fleets include electric taxis, wheelchair-accessible vehicles, and premium taxis, aiming to modernize the taxi industry and improve service quality.
Each fleet is required to provide online booking channels, including mobile applications and websites, allowing passengers to book trips, lodge enquiries and complaints, and rate driver performance upon trip completion.
In parallel, the Transport and Logistics Bureau is conducting internal reviews and surveys to assess passenger demand for e-hailing services.
This process involves regular meetings with stakeholders, including taxi trade representatives, existing e-hailing platform operators, and potential new entrants to the market.
These consultations aim to gather updated views and suggestions to inform the development of a regulatory framework for e-hailing services.
The taxi sector has expressed concerns over the impact of ride-hailing services on their livelihoods, citing a reported twenty percent drop in income attributed to the proliferation of such platforms.
Representatives have called for the government to implement regulations to oversee ride-hailing services, emphasizing the need for a level playing field.
The government has indicated plans to introduce a legal framework to regulate online hailing platforms, including licensing requirements, vehicle categories, and quota availability.
This initiative is part of a broader effort to enhance the management of taxi services and address the challenges posed by the emergence of ride-hailing platforms in Hong Kong.
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